What Is Blackberry Desktop Manager For Mac

 

BlackBerry Desktop Manager for Mac is a PIM Machine. BlackBerry Desktop Manager for Mac quickly and easily syncs users' personal and work calendars, contacts, notes and tasks. The device memory does not appear as a mapped network drive on the computer. BlackBerry Link will not be able to connect to the BlackBerry 10 smartphone. Mass storage mode must be turned on in order to use certain features and tools of the BlackBerry Desktop Manager such as BlackBerry Media Sync and Roxio Media Manager for BlackBerry smartphones.

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What is mass storage mode on a BlackBerry smartphone

Article Number: 000011879 First Published: April 25, 2017 Last Modified: September 12, 2018 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 7.1 and earlier
  • BlackBerry 10 OS
  • BlackBerry Desktop Manager 4.2 and later
  • BlackBerry Desktop Manager 1.0 and later
  • BlackBerry Desktop Software 6 to 7.1
  • BlackBerry Link
  • MicroSD media card

Overview

While your BlackBerry smartphone is connected to your computer through a USB connection, mass storage mode allows you to transfer files between your media card and your computer using Windows Explorer (My Computer) or Mac OSX.

Note: When mass storage mode is on and the device is connected to an external device using a USB cable, applications on the device cannot access the files on the media card.

Blackberry Desktop Manager For Mac

For BlackBerry 10 smartphones connected to a computer via USB:

  • If mass storage mode is turned off: the device memory and the media card (if applicable) appear as mapped network drives. Files can be accessed, moved or copied between the device, the media card, and the computer using these network drives. This feature is only available in BlackBerry 10 OS.
  • If mass storage mode is turned on: the media card appears on your computer as a removable disk when connected to the computer via USB. The device memory does not appear as a mapped network drive on the computer. BlackBerry Link will not be able to connect to the BlackBerry 10 smartphone.

Mass storage mode must be turned on in order to use certain features and tools of the BlackBerry Desktop Manager such as BlackBerry Media Sync and Roxio Media Manager for BlackBerry smartphones. For instructions on how to manually turn on or turn off mass storage mode, see Article 13564.

Additional Information

For more information about mass storage mode, see the User Guide for your BlackBerry smartphone model.

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